Deleting your data — Magic Endoscope

Magic Endoscope has no accounts. You never give us a name, an email, or a password, and we operate no server that stores anything about you. That makes deletion unusually simple: almost everything is already in your hands, on your own phone.

This page explains what exists, how to remove each part, and how to ask us about the one thing you cannot remove yourself.

What is on your phone, and how to delete it

Your photos and videos. Delete them in the app’s gallery, or in your phone’s own gallery or file manager, exactly as you would any other picture. Sound recorded with a video is part of that video file, so deleting the video deletes its sound.

Note that uninstalling the app does not delete your captures. That is deliberate: Android treats saved photos and videos as your media rather than as app data, so removing the app leaves them where they are. If you want them gone, delete the files as well as the app.

Captions. A note attached to a photo or video is kept in the app’s own storage, not in the file. Deleting the capture in the app’s gallery deletes its note. A caption copied into a report stays in that report until you delete the report.

Inspection reports. If you have used reports, each report is kept in the app’s own storage: what you typed, the report’s copies of your pictures, and the PDF and Word files exported from it. To delete a report, tap Reports in Inspection Media (the app’s gallery), open the report’s ⋮ menu, choose Delete report and confirm. It goes at once, you can undo for 10 seconds, and then the report, its copies of your pictures and its exported files are erased. Your original photos and videos in Inspection Media are not deleted. This works with or without Pro.

• Deleting a photo or video in the gallery does not remove it, or the caption copied with it, from a report that uses it, so delete the report as well.
• Removing a finding or a picture from a report, replacing a picture, or choosing a different frame from a video does not erase the old version yet: the report’s earlier copy of the picture, its caption and a removed finding’s text stay inside the app until you delete the whole report.
• A copy made with Duplicate report is a separate report; delete it on its own.
• Files you shared, or saved with Save as, are copies outside the app; delete them where you put them.
• Reports are never included in Android backup or phone-to-phone transfer.

Your settings, your captions, your inspection reports, the app’s note of which parts of each video have sound, and the record of whether this installation owns Pro. Uninstalling Magic Endoscope destroys all of it. You can also clear it without uninstalling, from your phone’s settings: Apps → Magic Endoscope → Storage → Clear storage.

Location. We never receive it and never store it, so there is nothing on our side to delete. If you switched location stamping on, the place name was printed into the pictures themselves — see the privacy policy for what that means. Deleting a stamped picture is the only way to remove that stamp, because it is part of the image.

The one thing you cannot delete yourself

If you bought the Pro upgrade, a record of that purchase is held by Google Play and by RevenueCat, the service that manages purchases for us. It is tied to a random identifier for your installation — not to your name, your email, or your Google account.

We cannot delete those records directly, but we will pass your request to them and confirm when they have acted on it.

Email support@technomagic-solutions.com with the subject Data deletion request. Tell us roughly when you bought Pro, and include your Google Play order number if you still have the receipt — it makes the record much easier to find, since we have no name or email to search by.

We reply within 30 days.

Deleting your purchase record also removes proof that you paid, so Restore Purchase will stop working and you would have to buy Pro again to get it back. Ask us if you would rather keep the record but have a question about it — that costs you nothing.

Questions

Write to support@technomagic-solutions.com. The privacy policy describes in full what the app does and does not handle.